Shipping policy

We are a leading manufacturer of kilims and carpets, and we are proud to offer our products to customers worldwide through our online store. We believe in providing our customers with the best possible shopping experience, which is why we offer free shipping to all destinations and use DHL as our preferred shipping partner. Our standard shipping time is 5-7 business days, although we make every effort to expedite orders whenever possible.

Please note that all orders are processed within 1-2 business days, and we provide a tracking number for every shipment so that you can monitor your order's progress. If you require expedited shipping or have any special requests, please do not hesitate to contact us and we will do our best to accommodate your needs.

In the event of any issues or concerns regarding shipping, please do not hesitate to contact us. We strive to provide the highest level of customer service and satisfaction, and we are always here to assist you in any way we can.